First sign-in
Signing in with an organizational user ID, what the system says when sign-in fails, and when a session ends by itself.
You sign in with your organizational user ID and your domain password. There is no separate Regulaxy password and no registration screen — the users are the ones who already exist in the directory service.
Both boxes are labeled Username and Password in English in the Hebrew interface too, and both are written left to right: the values themselves are Latin, and a Hebrew label above a Latin value makes the reader change direction twice to fill in one field. An eye button beside the word Password reveals what has been typed.
An Enterprise sign-in button appears below the form only in deployments where enterprise identity has been configured. Its absence is configuration, not a fault.
When sign-in fails
The system distinguishes between the reasons rather than returning one generic message:
| What happened | What you see |
|---|---|
| One of the boxes is empty | The form is not submitted and asks for an ID and a password |
| The ID does not exist in the directory | A message that the ID was not found |
| The account exists and is disabled | A message that the account is disabled, pointing at the infrastructure team |
| The password is wrong | A message that says so |
| A valid ID with no permission to sign in | Sign-in refused — authentication succeeded, authorization is missing |
| The directory is not answering | The screen retries by itself |
| Too many attempts in a short time | A message that says to try again later |
Lockout after failed attempts
Off by default. An administrator turns it on with two numbers: how many attempts are allowed, and over what window. While it is on, an attempt past the limit is refused before the directory is contacted at all, and the message says when to try again. A successful sign-in resets the counter, so a few typing mistakes never lock out a real user.
Session length and automatic sign-out
Session length is set in the settings, in hours, within a range of one hour to thirty days. The browser checks the session against that expiry every thirty seconds and again the moment you return to the tab, and returns you to the sign-in screen once it has passed — rather than leaving a screen that looks fine and loads nothing.
If the sign-in screen hangs
If sign-in has not completed within eight seconds, the loading screen is replaced by a short explanation and two actions: refresh the page, and return to sign-in. The explanation names the two usual causes — the API server is not reachable, or the browser is holding an old version of the page. It does not guess at a cause the browser cannot diagnose.
Updated
This page is the file content/docs/en/v1/start/first-login.mdx